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Support Center
Welcome to the Cullour Support Center. Find answers to common questions, troubleshooting tips, and get in touch with our support team.
Frequently Asked Questions
How does Cullour analyze my photos?
Cullour uses advanced AI technology to analyze your photos locally on your device. It evaluates composition, lighting, technical quality, and other factors to identify your best photos. All analysis happens on your device - your photos never leave your phone.
Is my photo data secure?
Yes, absolutely. Cullour processes all photos locally on your device. We never store, transmit, or access your photos. Your privacy and data security are our top priorities.
How do I import photos into Cullour?
Simply grant Cullour access to your photo library when prompted. The app will automatically scan and analyze your photos. You can also select specific albums or time periods to focus on.
Can I customize the analysis criteria?
Yes! Cullour learns from your preferences over time. You can rate photos to help the AI understand your style better. The more you use the app, the more accurate it becomes at identifying photos you'll love.
Does Cullour work offline?
Yes, Cullour works completely offline. All photo analysis and processing happens on your device, so you don't need an internet connection to use the app.
How much storage does Cullour use?
Cullour uses minimal storage space. The app only stores analysis data and preferences, not your actual photos. The app typically uses less than 100MB of storage space.
Contact Support
Can't find what you're looking for? Our support team is here to help!
Response Times
We aim to respond to all support requests within 24 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
Privacy & Data
Your privacy is important to us. Cullour processes all photos locally on your device and never uploads or stores your photos on our servers. For more information, please read our Privacy Policy.
Updates & New Features
We regularly update Cullour with new features and improvements. Make sure to keep your app updated to get the latest enhancements and bug fixes. You can enable automatic updates in your device settings.